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	<title>Comments on: This is how business should be using social media.</title>
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	<link>http://colinwalker.me.uk/2008/05/this-is-how-business-should-be-using-social-media/</link>
	<description>Social media and the web</description>
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		<title>By: Melinda Hansen</title>
		<link>http://colinwalker.me.uk/2008/05/this-is-how-business-should-be-using-social-media/comment-page-1/#comment-101</link>
		<dc:creator>Melinda Hansen</dc:creator>
		<pubDate>Sat, 19 Jul 2008 00:51:29 +0000</pubDate>
		<guid isPermaLink="false">http://colinwalker.me.uk/?p=91#comment-101</guid>
		<description>Nice to know there&#039;s still customer service available.  Who says technology would take away from customer service.  This shows there&#039;s one way it can improve it.</description>
		<content:encoded><![CDATA[<p>Nice to know there&#8217;s still customer service available.  Who says technology would take away from customer service.  This shows there&#8217;s one way it can improve it.</p>
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		<title>By: Social Media Effect: Improve Customer Service Before It Hits Twitter &#171; I&#8217;m Not Actually a Geek</title>
		<link>http://colinwalker.me.uk/2008/05/this-is-how-business-should-be-using-social-media/comment-page-1/#comment-100</link>
		<dc:creator>Social Media Effect: Improve Customer Service Before It Hits Twitter &#171; I&#8217;m Not Actually a Geek</dc:creator>
		<pubDate>Mon, 23 Jun 2008 06:14:09 +0000</pubDate>
		<guid isPermaLink="false">http://colinwalker.me.uk/?p=91#comment-100</guid>
		<description>[...] in social media. Smart companies are doing it more and more, with great examples from Louis Gray, Colin Walker and Sarah [...]</description>
		<content:encoded><![CDATA[<p>[...] in social media. Smart companies are doing it more and more, with great examples from Louis Gray, Colin Walker and Sarah [...]</p>
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		<title>By: Ontario Emperor</title>
		<link>http://colinwalker.me.uk/2008/05/this-is-how-business-should-be-using-social-media/comment-page-1/#comment-99</link>
		<dc:creator>Ontario Emperor</dc:creator>
		<pubDate>Fri, 02 May 2008 21:46:42 +0000</pubDate>
		<guid isPermaLink="false">http://colinwalker.me.uk/?p=91#comment-99</guid>
		<description>As long as the social media people are empowered to act, this can work wonderfully. The fact that the person dug your recording out of the trash is outstanding.

Last blog post..&lt;a href=&quot;http://mrontemp.blogspot.com/2008/05/belatedly-researching-old-religious-war.html&quot;&gt;Belatedly researching an old religious war - RSS 1.0 vs. RSS 2.0 vs. Atom&lt;/a&gt;</description>
		<content:encoded><![CDATA[<p>As long as the social media people are empowered to act, this can work wonderfully. The fact that the person dug your recording out of the trash is outstanding.</p>
<p>Last blog post..<a href="http://mrontemp.blogspot.com/2008/05/belatedly-researching-old-religious-war.html">Belatedly researching an old religious war &#8211; RSS 1.0 vs. RSS 2.0 vs. Atom</a></p>
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