Ever since spending three and a half years doing outsourced support for Microsoft I had always been a “softie” at heart – that much exposure can be akin to brain-washing and we always used to joke that I had an MS barcode on the back of my head. This attitude was very noticeable in...

…or, “What makes a good blog post?” Yesterday, I entered Matthew Gain’s competition to win a copy of the Problogger book This was no ordinary competition, there was no right or wrong answer; he asked for our “most successful blog post and explain why” it was the most...

I was driving home along the motorway last night and passed a lorry bearing the tag line “a brand is a promise” – it got me thinking. A brand is a promise It’s like a line from an inspirational speaker at a dodgy weekend, residential seminar but it does have a very valid point. Blogging...

Over the past month or so there has been a distinct feeling of unease spreading across the web with bloggers appearing to be increasingly insecure about their position in it. This first became really noticeable with the discussions surrounding the problem of fractured conversations. Having their posts...

Last week, Chris Brogan suggested that today, April 28th should be pronounced Read and Comment Day where we should all get out in to the blogosphere, find some good stuff and add your thoughts in order to progress the conversation. It’s a great idea and I intend to do exactly that but, in a sense, it...